Thank you for choosing L x R Int Import USA LLC. We strive to ensure that our customers are satisfied with their purchases. However, we understand that sometimes circumstances may arise where a refund is necessary. Please review our refund policy below:

1. Refund Eligibility:

   - Refunds are only applicable to purchases made directly through L x R Int Import USA LLC.

   - To be eligible for a refund, the item(s) must be unused, in the same condition that you received it, and in its original packaging.

   - Certain products or services may have specific refund conditions outlined at the time of purchase. Please refer to the terms and conditions provided during checkout.

2. Refund Process:

   - To initiate a refund, please contact our customer support team at refund@leafbyramsey.com or call us at 858-888-5283 within 10 days of the purchase date.

   - Our team will guide you through the refund process and may require additional information to process your request.

   - Once your refund request is approved, you will receive instructions on how to return the item(s) to us, if applicable.

   - Refunds will be issued using the original payment method. Please allow 7 business days for the refund to reflect in your account, depending on your financial institution.

3. Non-Refundable Items:

   - Certain items are not eligible for refunds unless they are defective or damaged upon receipt. These may include:

     - Downloadable software or digital products.

     - Customized or personalized items.

     - Services that have already been provided.

4. Shipping Costs:

   - Shipping costs are non-refundable unless the return is due to an error on our part or if the item received is defective or damaged.

5. Late or Missing Refunds:

   - If you haven’t received a refund yet, please first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.

   - If you’ve done this and still have not received your refund, please contact us at refund@leafbyramsey.com or call us at 858-888-5283 for further assistance.

6. Changes to This Policy:

   - L x R Int Import USA LLC reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase with L x R Int Import USA LLC, you agree to abide by the terms and conditions outlined in this refund policy.

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at refund@leafbyramsey.com or call us at 858-888-5283. We're here to assist you.

L x R Int Import USA LLC

960 Postal Way NO 1497

Vista, CA 92085

refund@leafbyramsey.com

858-888-5283